We do not offer refunds once the product has been delivered unless it meets the criteria for damage, defect, or wrong delivery.

Refunds Are Only Issued If:

• The item is broken, leaked, or incorrect
• You contacted us within 24 hours of delivery with required evidence

Required Evidence:

• Unboxing video (showing sealed package being opened)
• Pictures of the product and packaging

Refunds for approved cases will be issued back to the original payment method.

Failed Transactions

If your payment failed and the amount was debited:

• Refunds are automatically processed within 7 working days
• Contact your bank or payment provider if the delay exceeds 7 days

For refund concerns:
📧 info@avasaluxury.com | 📞 +91 7566611666